Keynote and Continuing Education
Workshops for Pharmacy - Overview

Customization for all practice areas of pharmacy and for support staff:

• Vivian will spend time with you to plan a highly successful program that is customized to your objectives.
• She is also constantly developing new programs to address current issues and challenges.
• Programs vary in length, depending on your needs.

To discuss your specific needs for customization of one of the following programs or to create a new program, contact Vivian.

• How To Respond When a Medication Error Occurs
• Above and Beyond Dispensing: How to explain the value of the services and request compensation 
  This can be divided into 2 shorter programs:
  1. From Free to Fee
  2. Patient Care Services: How to request payment from cash-paying patients
• Meeting the Challenge of Change
• Marketing Yourself and Your Profession

• What Do You Say When…?
• How to Defuse Anger - an Escalating Challenge
• Communicate for Results!
• Maximize Your Message - no matter what the medium
• Polishing Your Presentation Skills

Self-Management (click here for program descriptions)

• Hey, What About ME?!
• UP Your Energy!
• It’s About Time
• Mastering Self-Management

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